FAQ

WHERE ARE YOU BASED?

We're happily based in Canada.

 

ARE YOUR PRICES IN USD?

Yes! Since 80% of our clients are from the US, all our prices are in USD

 

WILL MY ORDER ARRIVE ON TIME FOR CHRISTMAS?

Because of the big demand for these products, we cannot guarantee your order will arrive on time for Christmas

 

HOW DOES SHIPPING WORK?

General Store 54 partners with global merchants and artisans in order to provide you the best prices and the most interesting products. This means that your order is shipped from global areas such as Germany, Tibet, China, India, etc. via our partnership with USPS.

Because we ship directly from our partners in these countries, your item may take 2-3 weeks to arrive in the US 

We offer international shipping options too - no matter where you are, you can buy from us (Delivery time can vary per country 3-5 weeks)

 

WHAT IF I NEED TO RETURN SOMETHING?

No worries! Contact us right away and we'll help guide you through the process